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To allow someone other than yourself to pick up merchandise such as a contractor or delivery service you must authorize floor decor to release your merchandise by entering the.
Check on the status of your floor decor order.
Returns must be made within 30 days of when you receive the product whether you ve purchased the item in store or online you may return unopened unused resalable items to any floor decor store location used or opened tools if verified to be defective can be exchanged.
Bbb accredited since 2 5 2016.
Customers must present an original receipt at the time of pick up.
With the pro premier app from floor decor you can view your orders download receipts check in store inventory and locate stores.
Floor decor reserves the right to hold any merchandise until proper ownership can be established.
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